About QC Services and Consulting LLC

QC Services and Consulting LLC is a leader in Mortgage Quality Control and Risk
Management. Effective risk management in any mortgage environment is the key
to success of the company. Risk needs to be evaluated, mitigated and oversaw
for a company to be able to expand with confidence into other types of mortgage
products and origination channels. A properly trained staff and compliance
processes support future profitability. Every investor in the secondary market and
every GSE expects nothing less than a well ran compliant lending operation.

Services

We work with our clients providing:

Training

Quality control requirements and training on all areas of compliance with processes from beginning to end
Fraud Detection: Learn how to detect fraud before the loan is closed

Quality Control Audit Defense

Response assistance for mitigating Fannie, Freddie, FHA, VA or USDA audit findings
Fraud investigations

General Assistance

Establishing and redefining Quality Control Policies and Procedures
Quality Control Staffing Models and Cost-Effective Solutions
Assistance with obtaining GSE approvals
Analysis of current departmental Processes and Structure
Audit the Auditor assistance
Action plan creation and implementation
Other projects as needed

I have had the privilege of working with Donna Gibson since 2016 and can attest to the depth of knowledge and expertise she brings to the QC space. She has an exceptional understanding of how QC policies and procedures should be structured and applied, ensuring alignment with regulatory and investor expectations. Donna is incredibly skilled in fraud review, with a proven ability to uncover risk, connect details, and provide meaningful recommendations that strengthen controls. Beyond her technical expertise, she has a natural talent for process improvement—identifying gaps, proposing enhancements, and driving more efficient ways of working. I am truly thrilled to be able to partner with her again in this consulting capacity with QC Services & Consulting. Leveraging her strengths to further enhance our internal fraud review processes is a tremendous advantage. She is a trusted professional whose contributions make an immediate and lasting impact.

Misty S

Alexa Young, CA

Get in Touch

Whether you need a hand with a one-off project or month-to-month assistance, WE are your solution! Reach out to us today at 803-517-3279 or fill out and submit the form.

Donna Gibson

Founder/CEO

Donna has over 35 years of mortgage risk
management experience working with 100’s of
mortgage companies, banks and credit unions
across the United States. Donna’s vast knowledge of risk management and quality control requirements places her and the company at the top of the mortgage industry. As a leading industry expert, Donna was awarded the 2022 Housing Wire Vanguard. Donna also has a passion for youth sports, growth and development, while working to assist families and
players with financial means to play team sports. She is currently the Director of Business Development for Clover Elite F. C., nonprofit soccer club in Clover, SC and the Founder/President of K-BALP, Inc., which is a
non-profit athletic scholarship organization. Investing in youth today will produce the leaders we need in the future!